DECAL KOALA

What is DECAL KOALA?

DECAL KOALA is a provider self-service website available 24/7 for your convenience.

Where can I access DECAL KOALA?

The website is www.decalkoala.com

What can I do on DECAL KOALA?

• New in 2020! Submit Annual Reporting.
• Submit Pre-K Application.
• Records check-Portability request under Owner Account and Support Center Account.
• Plan of Improvement (POI) Management.
• Submit and Check the status of records check applications online, print determination letters.
• Update information such as your mailing address and email address.
• Add up to four additional secondary email addresses.
• View and print your licenses and visit reports.
• Pay your license fee and enforcement fines.
• More functions are being developed! We will notify you when they are ready for you to use.

How do I get started?

You can open your account in just a few easy steps!

1. Go to www.decalkoala.com and click on Need Help With Login?
2. Enter your User Name (license number) and click Continue.
3. Click on Resend Activation Email and then click on the link in the email.
4. Create your password.

Then you’ll be ready to log in and use DECAL KOALA!

Where can I learn more?

• Click on Frequently Asked Questions on the bottom of the DECAL KOALA
  Welcome Page (www.decalkoala.com). You don’t have to have an account or login to view the Frequently Asked Questions.
• Contact decalkoala@decal.ga.gov or call 404-657-5562 for more Information about DECAL KOALA.