DECAL contracted with Georgia State University to conduct a customer satisfaction survey in spring 2012. The report, titled State of Georgia Customer Satisfaction Research Report, reveals the results of surveys distributed to child care providers in child care centers, group day care homes, and family day care homes throughout the state.
DECAL values the partnership the department has with child care programs and will use the findings in this report to enhance and improve services to providers who serve the thousands of Georgia’s children in out-of-home child care daily.
The report detailing the 2012 findings is available below. A similar survey will be conducted in late spring 2013.